Regulatory compliance becomes particularly complicated for title agencies operating nationally. With every state having its own regulations, whether you currently operate in multiple states or are looking to expand, your team needs to understand the implications of regulations and how it affects your clients and transactions.
System 2 Thinking provides a streamlined approach to ensure your company is conducting proper procedures to remain compliant with all regulations nationwide. System 2 Thinking can assist in the following areas.
Licensing
Your agency can easily establish and maintain the required current license(s) to provide title insurance and settlement services. System 2 Thinking lists every U.S. state and the District of Columbia, providing an individual chapter in the manual detailing the state laws, regulations, and customs.
Procedures and Controls
It is easier to adopt and maintain escrow trust accounts for the required written procedures and controls using electronic verification of reconciliation. You can ensure your funds are safeguarded as required by each state in which you operate with escrow trust accounts reconciled daily.
Privacy and Protection
Privacy and security are top of mind for your clients. You can provide a written privacy and information security program to protect Non-public Personal Information in accordance with the local, state, and federal laws as they apply to each jurisdiction. System 2 Thinking provides the appropriate written procedures and controls to protect your client’s information and every piece of data exchanged for your transactions.
Real Estate Settlement and Procedures
Settlement procedures and policies are standardized to ensure you are compliant with Federal and State Consumer Financial Protection Laws as they apply to the Settlement process in each state. System 2 Thinking prepares your agents to effectively delineate procedures for both pre-closing and post-closing while adhering to federal, state, and underwriter-mandated requirements.
Written Procedures
Your agents will ensure the timely issuances of title insurance policies with the adoption and maintenance of all written procedures related to title policy production, delivery, reporting, and premium remittance. With the maintenance of appropriate systems in place, System 2 Thinking ensures you can meet the legal and contractual obligations of your clients.
Liability Insurance and Coverage
You need appropriate protection and must maintain appropriate professional liability insurance and fidelity coverage. System 2 Thinking will ensure your agency has appropriate Errors and Omission Insurance as well as any mandated coverages required by your underwriters.
Resolving Consumer Complaints
Keeping your clients satisfied and ensuring you are meeting their needs is key to your success. However, when issues arise, and consumer complaints threaten your reputation, the adoption and maintenance of written procedures for resolving consumer complaints can make reviewing and addressing concerns more streamlined. Consumer situations can be resolved in a timely manner to protect you from claims of poor service or compliance issues.
Regulatory Compliance for Title Agencies
As you know, rules and regulations across regional, national, and international jurisdictions are continually amended and updated. This ongoing evolution can leave your company vulnerable to enforcement actions and fines, as well as reputational harm.
System 2 Thinking provides streamlined compliance for title agencies, including risk assessment services through strategic benchmarking and business performance analysis. Whether you are examining your current competitive position or contemplating entering a new market, we can advise you on the potential impacts of the latest regulatory developments with our time-tested strategies and cutting-edge regulatory compliance tools.
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We drive innovation and fuel business acceleration with compliance consulting, licensing, innovation strategies, technology rollouts, and process optimization.
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